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CONFIRE Dispatch

San Bernardino County Fire is served by the dedicated call-takers and dispatchers of the Consolidated Fire Agencies (CONFIRE). Every day, dispatchers work as the "first" first responders when county residents dial 9-1-1.

The joint powers authority known as CONFIRE is the communications and dispatch hub for numerous fire agencies within San Bernardino County, including County Fire. The center answered nearly 400,000 9-1-1 and other emergency and non-emergency phone calls in 2015 (about 1000 per day). They dispatched almost 132,000 incidents and are expecting to handle even more this year. 

In 2012, CONFIRE was recognized as an Accredited Center of Excellence by the International Academies of Emergency Dispatch. In September 2015, their accreditation was renewed for another three years, and remains one of only 16 accredited centers in California and one of 160 worldwide.

CONFIRE is a vital resource during large scale incidents which require employees to keep multiple agencies in contact with each other and deploy coordinated resources where needed.

   

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CONFIRE Joint Powers Authority is a multi-agency Fire, Rescue and Emergency Medical Services Dispatch Center comprised of San Bernardino County Fire, Colton, Loma Linda, Redlands, Rialto, and Rancho Cucamonga Fire Departments. CONFIRE also provides dispatch services by contract for Apple Valley Fire Protection District, Big Bear Fire Authority, Running Springs, San Manuel, Montclair and Upland Fire Departments, Baker Ambulance, and the San Bernardino County Transportation/Flood Control Department.

CONFIRE also functions as the operational area dispatch for the County of San Bernardino, where they are responsible for coordinating mutual aid needs within the county and processing mutual aid requests to and from the Region VI Office of Emergency Services Operations Center.

   

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